FAQ Affiliate Vista

I About AffiliateVista | II Managing the affiliate account | III Installing graphics | IV The commission

Profile
. How do I access my account?
. How can I change my password?
. What do I do if I have a problem logging in?
. How can I change my payment address?
. How can I change my e-mail address / my access information?
. How can I change the banking information used to receive payment?
. The URL for my site has changed. What should I do?
. How can I change the language of the interface?
. How can I add sites to my account?
. What are IBAN and BIC (or SWIFT) codes?

Other subjects in this category:

Statistics
Resolving problems with my account
Confidentiality and security

Still not found the answer to your question? Contact us.


How do I access my account?
Your account gives you access to the full range of AffiliateVista applications. To access your account enter your log-in and your password on the Homepage and click on “Go”.

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How can I change my password?
The information given when you register can be altered at anytime in the “Profile” section of your affiliate account. To change your password replace your old password with the new one in the “Contact Information” section and confirm then validate.

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What do I do if I have a problem logging in?
Check that you are using the correct log-in and password (the system is case sensitive). If you have forgotten your password or log-in, click on the “I have forgotten my password” link on the Homepage or click here.


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How can I change my payment address?
The information given when you register can be altered at anytime in the “Profile” section of your affiliate account. To change your address:
1. Click on the “Contact Information” link.
2. Replace your old address with the new one in the appropriate fields.
3. Confirm.

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How can I change my e-mail address / my access information?
The information given when you register can be altered at anytime in the “Profile” section of your affiliate account. To change your e-mail address or your access information :
1. Click on the “Contact Information” link.
2. Replace your old address with the new one in the appropriate fields.
3. Confirm.

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How can I change the banking information used to receive payment?
The information given when you register can be altered at anytime in the “Profile” section of your affiliate account. To change your banking information fill-in the appropriate information in the fields in the “Banking Information” section.

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The URL for my site has changed. What should I do?
The information given when you register can be altered at anytime in the “Profile” section of your affiliate account. To change the URL for your site:
1. Click on “Site Information” then on “Change”.
2. Replace the old URL by the new one.
3. Click on “Validate”.

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How can I change the language of the interface?
The AffiliateVista platform operates in 24 countries across Europe. The languages included are English, French, Swedish, Danish, Finnish, German, Dutch, Italian, Spanish, Portuguese, Greek, Polish, Hungarian, Slovak and Czech.
You can change the principle language of your site by clicking on the “Change” link in the “Profile” section. If your site is published in more than one language you can add the corresponding sites and indicate the countries covered by each one. You can then access all the countries from your homepage on the AffiliateVista platform.

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How can I add sites to my account?
If your site is published in more than one language you can add the corresponding sites and indicate the countries covered by each one. You can then access all the countries from your homepage on the AffiliateVista platform.
The AffiliateVista platform operates in 24 countries across Europe. The languages included are English, French, Swedish, Danish, Finnish, German, Dutch, Italian, Spanish, Portuguese, Greek, Polish, Hungarian, Slovak and Czech.

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What are IBAN and BIC (or SWIFT) codes?
IBAN or BIC codes (sometimes known as SWIFT code) contain information to allow easy and efficient payments via bank transfer in Europe. This information cannot be used to perform any other operation on your account.
The IBAN code ensures the identification of your account on an international level. The code is made up of different parts, the first identifies the country (GB for Great Britain), this is followed by the control key and the account identification number.
The BIC is the international identity code for your bank and makes it possibly to automatically identify the destination of the payment and send it through to the recipient.
You should find your IBAN and BIC (SWIFT) codes on your bank statement. If this is not the case, please check with your bank who will be able to provide the codes for you.

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